PLEASE CHECK IF YOUR COUNTRY/POSTAL AREA IS STILL DELIVERING BEFORE PURCHASING.
If you are impatient in nature, we would advise waiting for the global situation to improve before purchasing as we expect high delays in shipment and response time.
In light of the current COVID-19 situation developing across the globe, we would like to assure all customers that here at OBJEKTS we are working vigilantly to ensure all items are packaged in safe and sterile environments, & that the upmost care is taken to keep both staff and customers safe.
We have put together a few key points to help answer any questions you may have surrounding the current situation;
How long will my package take to arrive?
Due to the lack of people able to work around the world, delivery times may increase slightly depending on your local country's virus update. Please check with your local delivery courier for more information.
Last mile deliveries are suspended in some postal areas and countries, please check with your local courier or local government before ordering as your parcel may be severely delayed if your postal area is affected.
As this is completely out of our control there is little we can do and we cannot be held responsible for these courier delays. However, we would always advise contacting your local courier for regular updates.
If you have had a parcel being held up, please be assured that our tracking will keep an eye on movements and although it may take a little longer, your parcel will still arrive!
We expect an increase of around 10 days (country dependant) arrival time. For suspended countries and areas, your parcel may be held at your local depot for longer. Please take this into account when purchasing any items from our store.
Will my tracking still work?
There are reduced flights operating worldwide so tracking may also take longer to update. Please allow 10 days extra for delivery.
Are you delivering to my country?
Some countries are suspended as there are no fast delivery routes.
This includes: Russia, India, Philippines, Cambodia.
Free delivery is not currently available for some countries as there are no fast standard delivery routes.
You can see the available shipping options at checkout.
Will you keep me updated?
We will continue to monitor changes and make appropriate decisions accordingly.
If you have any questions in the meantime please contact our customer service team for more information. Stay safe, and take care of each other!
We will get through this together! Love the OBJKTS Jewelry Team